Not At Fault Claims
If you’ve been involved in an unfortunate accident and it wasn’t your fault, rest assured that Bridge Road Body Works can assist you with your car insurance claim when not at fault so that your car can be repaired and you can get back on the road.
We have over 40 years of experience in dealing with insurance companies and can communicate with your insurance on your behalf to eliminate the stress of having to deal with them yourself.
Types Of Not At Fault Insurance Claims
Basically, there are two types of not at fault insurance claims
Not At Fault - Insured
If you’re not at fault but you have comprehensive insurance on your vehicle, a not at fault claim can be made to your insurance company who will then contact the at fault driver’s insurance company to recover the costs.
Not At Fault - Uninsured
If you don’t have your own insurance and are involved in an accident that wasn’t your fault, it will be necessary to get the other driver’s insurance details so that their insurance company can be contacted to make the claim.
Here’s how to claim car insurance when not at fault and the process that needs to followed:
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Call us on 03 9428 1833 and one of our experts will explain all the steps and help you through the whole process. Then, drop your vehicle off to us at 449 Bridge Road, Richmond, VIC, 3121.
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We will have a replacement vehicle ready for you while your vehicle is being repaired or while you’re waiting for the outcome of your Not At Fault Claim.
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- One of our team will assist you with filling out the necessary forms that need to be lodged with the relevant insurance company.
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Bridge Road Body Works experts will arrange an estimate for the repairs and will oversee the repair process.
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You can pick up your vehicle once the repairs are completed with a 100% guarantee of workmanship from our dedicated team.
Insurance Providers We Deal With
We are fully experienced in dealing with a diverse group of insurance providers including:
What Is A “Not At Fault Accident”?
A not at fault accident is any accident that you’re involved in that was not your fault. In other words, the accident was caused by another driver and there was nothing that you could have done to avoid it.
What this means is that you were not responsible for causing the accident in any way but the other driver who was involved in the accident was the main cause of it and is referred to as the “at fault party’.
What To Do Directly After A No Fault Car Accident
Here are the steps you should take directly after a no fault car accident:
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Call 000 if anyone is injured or there is serious damage.
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Get the other driver’s details including name, address, contact number, vehicle registration number and the name of their insurance company. If the other driver is uncooperative, phone the police immediately.
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Get details from anyone who might have witnessed the accident.
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Take photos of the accident, including all vehicle damage.
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Contact Bridge Road Body Works so that we can assist you with your claim.
Replacement Vehicle
As part of our exceptional service to our customers, if you were involved in a not at fault accident and you need a car to get to work or attend to other commitments, we can supply you with a replacement vehicle while your car is being repaired.
We Provide Not At Fault Insurance Claim Service In Melbourne For All Kinds Of Vehicles Including:
- Cars
- SUVs
- 4wds
- utes
- Vans
- Classic Cars
- Electric Vehicles
“Not At fault”? Call Bridge Road Body Works To Help You Through Your Insurance Claim Process
Why Use Bridge Road Body Works For Your Not At Fault Insurance Claim Process
- We have over 40 years experience
- Our repairs come with a Lifetime Warranty
- We use only genuine parts
- We can assist with all not at fault claims
- Our many positive reviews show the quality of our workmanship
Contact Your Local Panel Beater Specialist in Melbourne
Want to know how to claim car insurance when not at fault? If you’ve been involved in an accident and it wasn’t your fault, give us a call here at Bridge Road Body Works on (03) 9428 1833 and one of our friendly team members will be able to assist you.
Frequently Asked Questions
If the accident was not your fault, you won’t need to pay any excess because the other driver’s insurance company will be responsible for paying for the repairs.
If we have one available and the accident was not your fault, we will be happy to supply you with a replacement vehicle while your car is being repaired.
As all claims are different, it’s not possible to give a time frame as to how long the claim will take. But we will do our absolute best to get your car back on the road in the quickest time possible.
